Frequently Asked Questions
Global Source Technology, Inc. is an
International, independent stocking distributor of
OEM original components for OEM's, CEM's, VAR's and
System Integrators. We've specialized in Tier
One excess component options and third-party
memory modules since 1997.
Who is Global Source Technology and what do they do?
Global Source Technology is the leading global Independent
Distributor of semiconductors, electronic components and
computer products. Global Source Technology buys, sells, stocks, imports
and exports semiconductors and other electronic
components used in computers, peripherals, industrial
machinery, medical equipment, automobiles, video
games/toys and other high-tech systems.
Does Global Source Technology have any international offices?
Global Source Technology has its world headquarters in
beautiful Laguna Niguel, California. Our Representatives
work in the electronics market in every major worldwide
hub. This global presence allows Global Source Technology to source parts
around the clock and all over the world.
What products does Global Source Technology sell?
Global Source Technology sells most brands of
semiconductors, electronic components, and computer
products. Review our complete listing of products and
manufacturers.
Does Global Source Technology carry any inventory?
Yes. In addition to our worldwide availability,
Global Source Technology has an excess consignment program that enables
OEMs/CEMs a means to liquidate their excess inventories.
As a result, Global Source Technology has access to thousands of
factory-sealed line items in inventory. This consignment
excess is in addition to Global Source Technology's "house" inventory of
on-hand stock.
What value-added services does Global Source Technology offer?
Global Source Technology is one of the few Independent
Distributors to offer all value-added services
including, but not limited to; burn in, kitting,
testing, packaging, etc. Global Source Technology is ISO2002
Compliant.
What payment options does Global Source Technology offer?
Global Source Technology offers several payment options to
customers based on a review of their financial history.
Options include: COD, Wire Transfer, Net Terms and
Credit Card.
How long has Global Source Technology been in business?
Global Source Technology was founded in 1997.
What lead times can I expect when I purchase from Global Source Technology?
We focus on getting our customers the right parts
faster than anyone else can do it. Although the lead
times for individual parts may vary, Global Source Technology's
professional shipping department will expedite the
delivery of the parts.
Who is Global Source Technology' competition?
In a general sense, Global Source Technology competes with
hundreds of distributors located across the United
States and around the world, ranging in size from small
one-man outfits to a few other large Independent
Distributors similar to Global Source Technology.
What sets Global Source Technology apart from the competition?
Global Source Technology possesses the unique ability to
combine complete professionalism with surprising speed
and responsiveness. Superior product availability and
expedient delivery are Global Source Technology' hallmarks.
We have focused our energies on developing business
initiatives and operational infrastructures that provide
significant advantages to the core business of
open-market electronics distribution. Global Source Technology has been in business since 1997 and has
invested substantial resources in the future of the
company.
Global Source Technology has established relationships with suppliers
and customers around the world that are the cornerstone
of a global network of manufacturer and distributor
business partners. These relationships give Global Source Technology the ability to find the parts customers need
when they need them. It also gives us the insight to
stay ahead of a rapidly changing industry. Many of our
business partners deal with Global Source Technology on an
exclusive basis. This allows us access to product offers
and requirements that other distributors don't have.
Global Source Technology also has the logistical knowledge
and financial strength to quickly move large amounts of
product around the globe. Of course, Global Source Technology
representatives are some of the best-trained, most
knowledgeable, and highly motivated professionals in the
business. This is why Global Source Technology enjoys a
sterling reputation for quality, reliability, and
discretion throughout the industry. "Take the Journey"
is the philosophy of each Global Source Technology employee.
How experienced are your sales and buying teams?
Our representatives are some of the best trained,
most knowledgeable in the industry.
Can I buy shares of Global Source Technology?
No, Global Source Technology is a privately held company.
How do I return product to Global Source Technology?
Call or e-mail your Global Source Technology representative and submit
the following information: Your contact information,
your representative's email address, the purchase order
number, the invoice number, the part number, serial
number, unit cost, quantity ordered and the reason for
the RMA. Once your information is submitted you will be
given an RMA request number that you should print out
for your records. Your representative will contact you
within twenty-four hours.
I just purchased a product on Global Source Technology. When will it be shipped to me?
All orders are processed immediately. Shipping terms
for each product are outlined in that product's detailed
description. If the shipping terms outlined in the
product description do not meet your specific needs,
please call 1-949-388-8554 to see if an alternate
shipping option is available.
I prefer to ship with a specific carrier and account number, can I use them to have my products shipped to me?
Yes, as long as Global Source Technology works with that carrier. And,
since Global Source Technology has relationships with all of the major
carriers, that should be no problem. To specify which
carrier you prefer call a Global Source Technology representative at
1-949-388-8554
Does Global Source Technology ship overseas?
Yes. In fact, Global Source Technology has offices all
over the world to better serve our international
customers. This includes major trading centers in San
Jose, Hong Kong and Amsterdam.
How does Global Source Technology handle different country's customs laws?
Your purchase may be subject to import duties, taxes
and/or fees, which are levied once the package reaches
its destination. Additional charges for customs
clearance must be borne by you. Global Source Technology has no control
over these charges and cannot predict what they may be.
Customs policies vary widely from country to country.
Please contact your local customs office for detailed
information. Additionally, when ordering from
GlobalSourceTechnology.com, you are considered the importer
of record and must comply with all laws and regulations
of the country in which you are receiving the goods.
How fast can you get my shipment to me?
It depends. If the product you ordered is in stock in
our Laguna Niguel facility and your company is in San
Jose, it could be in a matter of hours. In most
situations, where the product is warehoused, where you
office, the time of day, and day of the week can all
effect the actual delivery date.
But, as a matter of pride, Global Source Technology boasts
steadfast commitment to quick delivery. Global Source Technology is one
of a few to offer QA-approved drop shipping and freight
forwarding services around the globe. Plus, we have an
entire department dedicated to import, export and
freight services.
Back to Top
